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Privacy Policy

INTRODUCTION

Welcome to Nisa Health’s (previously Femcan) online website. Nisa Health understands the importance of privacy to our members and other users of our website and applications. We are deeply committed to protecting and respecting your privacy, data, and personally identifiable information. This privacy policy describes how we collect, use, and protect your personal data when you visit our website and the safeguards we have in place to protect your privacy and data. Our privacy policy is designed to comply with the General Data Protection Regulation (GDPR) of the European Union, and various U.S. regulations such as the California Consumer Privacy Act (CCPA) and Children’s Online Privacy Protection Act (COPPA), among other applicable data protection and privacy legislation. 

  1. Data Controller

Nisa Health acts as the data controller of personal data that is collected from you. Nisa Health is responsible for your personal data, and controls the way your personal data is collected and the purposes for which your data is used. 

  1. Information We Collect

Nisa Health strongly believes in minimizing the data that it collects. We only collect and process the data that is necessary to deliver our services to our members and users of our website. 

Personal data that we collect and maintain about members and users include the following:

2.1 Information You Provide to Us

  • Personal Identification Information: Name, address, email address, phone number, date of birth.
  • Payment Information: Credit card details, billing address.
  • Account Information: Username, password, order history, preferences.
  • Health Information: Any health-related information you voluntarily provide for product recommendations, including your preferences or requirements regarding products that contain CBD (Cannabidol).


2.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.


2.3 Information from Third Parties

We may receive personal data about you from various third parties, including:

  • Analytics providers: Google Analytics.
  • Advertising networks: Social media platforms.
  • Payment and delivery services: To process orders and deliver products.
  1. How We Use Your Data


We use your personal data for the following purposes:

  • To process and fulfill orders placed through our website.
  • To manage your account.
  • To communicate with you regarding your orders, inquiries, and customer service requests.
  • To provide you with information about our products, services, and promotions (with your consent).
  • To improve our website, products, and services through analytics and user feedback.
  • To promote our business.
  • To comply with any court order, law enforcement, or legal obligations and protect our legal rights, including to respond to any government or regulatory request.

In the event that we collect any of your personal data for purposes other than those identified above, these purposes will be disclosed to you when you provide your information. 

  1. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

  • Contractual Necessity: Processing your data is necessary for the performance of a contract to which you are a party (e.g., to fulfill your orders).
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring the security of our website.
  • Consent: We will obtain your consent before using your personal data for marketing purposes.

     

  1. Sharing Your Data

We only share your personal data with third parties as necessary to fulfill the purposes set out within this policy. Any third parties with whom we share your data act only in accordance with our documented instructions and are prohibited from utilizing, sharing, or retaining your personal data for any purposes besides those which have been specifically contracted for. We make every effort to ensure any third-party sub-processors we use have implemented controls necessary for keeping personal data it receives secure and confidential. We strive to ensure that any third- party sub-processors are compliant with the GDPR and other applicable data protection and privacy legislation. 

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Compliance with Laws: Nisa Health, at its sole discretion, may disclose your personal data when required to do so by law or in response to valid requests by any valid government or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

We do not sell, trade, rent, or otherwise transfer your personal data to outside parties for their own marketing purposes. 

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.

  1. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Rights

General Data Protection Regulation (GDPR): if you are a resident of an EU member country, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we maintain about you.
  • Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Erasure: You have the right to request that we delete your personal data under certain circumstances.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
  • Objection: You have the right to object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at info@femcan.com.

California Consumer Privacy Act (CCPA): if you are a resident of California, you have the following rights regarding your personal data under the CCPA

  • Access: You have the right to request access to the personal data we collect about you. 
  • Right to Deletion: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions. 
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. Please note that we do not sell personal information to third parties for their marketing purposes. 

To exercise any of these rights, please contact us at info@femcan.com.

Children’s Online Privacy Protection Act (COPPA): This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13 years of age, we will take steps to delete such information immediately. If you believe we may have collected information from a child, please contact us at info@femcan.com.

  1. Cookie Policy

To make sure Nisa Health’s website works properly, we sometimes place small data files called cookies on your device. Cookies enable the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so that you don’t have to keep re-entering the same information every time you visit Nisa Health’s website. 

We use Cookies on our website for a number of purposes: to enable certain functions of our website; to provide analytics; and to store your preferences. You can control and/or delete cookies as you wish, for more information about cookies you can visit aboutcookies.org 

By using Nisa Health’s Website, you agree to our use of cookies as specified hereunder. 

  1. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how Nisa Health is protecting your data and privacy.

  1. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: 

Nisa Health GmBH

Address: Genovevastr 38, 56727 Mayen, Deutschland

Email: info@nisahealth.com

Phone: +491732340634

HR-Nummer: HRB 130054

Thank you for trusting Nisa Health with your personal data. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.

  1. CBD and THC Compliance


12.1 Our products may contain CBD (Cannabidiol) derived from hemp. In accordance with U.S. federal law under the Agriculture Improvement Act of 2018 (“Farm Bill”), our CBD products contain no more than 0.3% THC (Tetrahydrocannabinol) by dry weight. In the European Union, our CBD products comply with local laws and contain no more than 0.2% THC or any other threshold as set by specific EU member states. 

12.2 Please note that different legal status of CBD varies across different U.S. states and countries. We advise customers to be aware of and comply with their local laws regarding the purchase and consumption of CBD and THC products. 

12.3 Our products are not intended to diagnose, treat, cure, or prevent any disease, and individuals under the age of 18 or pregnant or nursing women should avoid using CBD products unless advised by a healthcare professional. 

  1. Legal Disclaimer

By purchasing CBD products from Nisa Health, you are confirming that you are legally entitled to do so and that you will use the product in accordance with your local laws. Nisa Health is not responsible for any legal consequences arising from your purchase or use of CBD products. 

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